Terms of Service

1. Agreement to these Terms

You accept these Terms electronically. Ticking the agreement box, clicking a button to pay or start a lesson, or otherwise using the Service has the same legal effect as signing a written agreement.

If you use the Service for your employer or another organization, you confirm that you are allowed to accept these Terms for it, and “you” includes that organization. Using the Service in the course of your work does not make your employer our customer unless we have signed a separate written agreement with it.

2. Who we are

TeachMe^AI is owned and operated by progressiveIT.tech Corporation, a corporation of the Province of Ontario, Canada. Our registered office is at 60 Byng Avenue, Toronto, Ontario M2N 7K3, Canada. Telephone: +1 647-344-2057. Email: teachmebusinessenglishsupport@gmail.com.

3. Who may use the Service

You must be at least 18 years old and legally able to enter into a binding contract. By using the Service, you confirm that you are, that the information you give us is true, accurate and complete, and that you will keep it up to date.

You may not use the Service if you are barred from doing so under the laws of Canada or of the country where you live, or if you live in a country, or are a person, subject to Canadian economic sanctions. We may refuse service to anyone for any lawful reason.

4. Your account

Your account is personal to you and may not be shared, sold or transferred. You are responsible for keeping your password secret and for everything that happens under your account, whether or not you authorized it. Tell us right away at the email below if you believe someone has used your account without permission. We are not responsible for any loss caused by someone else using your password.

5. What the Service is — and what it is not

TeachMe^AI provides AI-powered Business English speaking practice: spoken lessons with an AI coach that follows a curriculum written by our founder, a shared whiteboard, written feedback, scores, a Homework Quiz and a dashboard. You are always speaking with an AI. No human teacher takes part in, listens to or supervises your lessons.

The Service is for general language practice and education only. In particular:

• It is not professional advice of any kind — not legal, immigration, financial, tax, medical, psychological, human-resources or career advice — and it must not be used as a substitute for such advice.
• Scores, levels (including the “Coach-Assessed Level”), corrections and feedback are automated estimates produced by AI to support your practice. They are not an official language assessment or certification and are not equivalent to any recognized test.
• We do not promise or guarantee any result, such as a better job, a promotion, a test score, a visa, a certification or a particular level of English.
• You are solely responsible for how you use what you learn, including any email, presentation, interview answer, negotiation or other communication you prepare or deliver with the help of the Service. Check anything important before you rely on it.
• The Service is not designed for emergencies or for people in crisis. If you are in distress or in danger, contact your local emergency services.

6. Important things to know about AI

The coach’s speech, whiteboard notes, corrections, summaries, quizzes and scores are generated automatically by AI models supplied by third-party providers. AI is not perfect. It can mishear you, misunderstand you, make grammar or factual mistakes, give an incorrect correction, be incomplete, repeat itself, behave unexpectedly, or occasionally say something that is inappropriate, biased or offensive. We design and test the Service carefully to reduce these problems, but we do not control the AI models themselves and cannot guarantee that any output is accurate, complete, appropriate or suitable for your purpose.

Use your own judgment about everything the AI says or writes. If the coach says something that worries or offends you, stop the lesson and tell us at teachmebusinessenglishsupport@gmail.com so we can look into it.

7. Lessons, prices and payment

A lesson is one 50-minute live speaking session with the AI coach. The current price is shown on our Pricing page and on your dashboard before you pay. Prices are in US dollars (USD) and include any applicable sales taxes. Your bank or card issuer may charge its own currency-conversion or foreign-transaction fees; those are between you and your bank.

Lessons are paid for in advance. Payments are processed by our payment provider, Stripe, on its secure payment page; we never see or store your full card number. By paying, you authorize us and Stripe to charge your chosen payment method the price shown. Your receipt is emailed to you by Stripe.

We may change our prices at any time. A price change never affects a lesson you have already paid for. If a price is shown in error, we may cancel the order and refund that payment in full, even after it was accepted.

8. How a lesson works

• A paid lesson you have not started yet does not expire.
• The 50 minutes start when you first click Join, after your camera, microphone and connection check. From then on, the lesson clock keeps running without pause — including if you leave the lesson screen, close your browser, lose your connection or end the lesson early — and the lesson ends automatically when the 50 minutes are up. You can rejoin a lesson in progress while time remains. Time that is not used is not credited, carried over or refunded.
• You can have only one lesson in progress at a time.
• You are responsible for your own equipment and setup: a computer with a working camera and microphone, a supported up-to-date browser, a stable internet connection and a quiet place. Our connection check is for your information only; a good result does not guarantee an uninterrupted lesson.
• Your camera must be on during the lesson. Your camera image is shown only to you, in your own browser — it is never sent to us or to the AI.
• We may end a lesson early, without a refund, if you break these Terms during it.

10. Acceptable use

You agree to use the Service only for your own lawful language practice. You agree not to:

• Use the Service for anything illegal, fraudulent, harmful, threatening, abusive, harassing, hateful, sexually explicit or defamatory, or to promote violence or discrimination.
• Try to make the AI produce harmful, illegal or offensive content, or try to make it ignore its instructions or reveal its instructions, prompts or settings (sometimes called “jailbreaking” or “prompt injection”).
• Let anyone else use your account, speak in your lessons or take your Homework Quizzes, or impersonate anyone.
• Record, copy, publish, stream or share your lessons or the coach’s voice, or use them to train or improve any AI model or to build a competing product.
• Copy, scrape, resell, sublicense, frame or commercially exploit the Service or its content, or use robots, scripts or other automated means to access it.
• Hack, probe, disrupt, overload, reverse engineer, decompile or get around any security, payment, usage-limit or access control of the Service.
• Upload or share anything that infringes someone else’s rights, contains malware, or that you do not have the right to share.

We may monitor use of the Service, for example through automated checks, to enforce these rules and keep the Service secure.

11. What you choose to share in lessons

Lessons are about your work, so it is natural to talk about it. However, you must not share in a lesson (by voice or in writing) any confidential or proprietary information belonging to your employer, clients or anyone else — such as trade secrets, unreleased financial results, client data or internal plans — or any information you are not allowed to disclose. Use general or invented examples instead.

Please also do not share sensitive personal information — such as health information, government identification numbers, bank or card details or passwords — or personal information about other people. The Service does not need it.

You are solely responsible for what you choose to say or write in the Service. To the fullest extent permitted by law, we are not responsible for any consequence of your sharing information you were not entitled to share, including a breach of any confidentiality obligation you owe to others.

12. Your content

You keep ownership of what you say and write in the Service (“your content”). You give us a worldwide, non-exclusive, royalty-free licence, for as long as we need it for these purposes, to host, store, process, transmit, copy, adapt and analyze your content in order to provide, personalize, secure and improve the Service — including sending it to our service providers, creating your lesson notes, scores, quizzes and the coach’s memory of your progress — as described in our Privacy Policy. We may also create and use de-identified or aggregated information that no longer identifies you, for any lawful purpose.

You confirm that you have all rights needed to give us this licence and that your content does not break the law or anyone’s rights.

If you send us ideas, suggestions or feedback about the Service, we may use them freely, without any obligation or payment to you. Your lesson ratings and comments are private: we use them to improve the Service and do not publish them.

13. Our intellectual property

The Service — including the website, software, curriculum, lesson design and materials, conversation starters, topics, the Language Toolkit, the Workplace challenges, quizzes, the AI coach’s instructions, the TeachMe^AI and TeachMe names and logos, and all text, graphics and design — belongs to progressiveIT.tech Corporation or its licensors and is protected by copyright, trademark and other laws. All rights not expressly given to you are reserved.

We give you a personal, limited, non-exclusive, non-transferable and revocable licence to use the Service, and to keep and print your own whiteboards, feedback and quiz results, for your own non-commercial learning while you follow these Terms. You may not use our materials for teaching others, for commercial purposes or to build a competing product.

14. Third-party services

The Service relies on independent third-party providers, including AI and voice-model providers, Stripe (payments), Supabase (database and sign-in), Cloudflare (security and connection checks), our hosting provider and our email-delivery provider. Their services are governed by their own terms and privacy policies. We are not responsible for their acts or omissions, outages, errors or changes, or for any website or service we link to.

15. Availability and changes to the Service

We work hard to keep the Service running, but we do not guarantee that it will always be available, uninterrupted, timely, secure or error-free, or that any problem will be fixed. The Service may be unavailable because of maintenance, updates, problems with our providers or the internet, or other events.

We may change, add, suspend or remove any part of the Service — including lesson content, lesson structure, features, the AI models or providers we use, and the coach’s voice — at any time, with or without notice.

16. Suspension and termination

You can stop using the Service at any time, and you can ask us to delete your account by emailing teachmebusinessenglishsupport@gmail.com. Lessons you have paid for but not used are not refunded when you close your account, except where the law requires it.

We may suspend or close your account, or refuse or end any lesson, at any time and without notice if we reasonably believe that you have broken these Terms, misused the Service, acted fraudulently or abusively, filed an unjustified payment dispute, or put the Service, other users, our providers or us at legal or security risk. If we close your account for any of these reasons, to the extent permitted by law you lose any unused lessons without a refund.

Sections that by their nature should continue after these Terms end — including payment obligations, no refunds, your content licence, our intellectual property, disclaimers, limitation of liability, indemnity and disputes — continue to apply.

20. Governing law and disputes

Let’s try to solve it first. Before starting any legal proceeding, you agree to email us at teachmebusinessenglishsupport@gmail.com with a description of the problem and what you are asking for, and to give us 30 days to try to resolve it with you in good faith. This does not apply to an urgent application to protect intellectual property or to stop unauthorized access to the Service.

These Terms, and any dispute relating to them or to the Service, are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to the next paragraph, the courts of the Province of Ontario sitting in Toronto have exclusive jurisdiction over any such dispute, and you and we agree to submit to them.

If you are a consumer, nothing in this section takes away any right you have under the consumer protection law that applies to you, including any right to bring a claim in the courts where you live or to take part in a class proceeding. If you use the Service for business purposes and not as a consumer, then, to the fullest extent permitted by law: (a) any claim must be started within one (1) year after it arose, or it is permanently barred; and (b) claims may be brought only on an individual basis, and not as a plaintiff or class member in any class, collective or representative proceeding.

21. Events outside our control

We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including outages or changes at our AI, hosting, payment or other providers, internet or power failures, cyber-attacks, natural disasters, epidemics, war, strikes, government action or changes in law.

22. Privacy

Our Privacy Policy explains how we collect, use, share and protect your personal information, and forms part of these Terms.

23. Electronic communications

You agree that we may give you notices, receipts, agreements and other communications electronically — by email to the address on your account, on your dashboard or on the website — and that these satisfy any legal requirement that they be in writing. Keep your email address up to date; a notice sent to it is treated as received 24 hours after we send it. Notices to us must be sent by email to the address below.

24. Changes to these Terms

We may update these Terms from time to time. We will post the new version here and change the “Last updated” date above. For significant changes, we will also tell you by email or on your dashboard at least 30 days before they take effect. Changes apply going forward only and never change the price or length of a lesson you have already paid for. If you do not agree to the changes, stop using the Service; if you continue to use it after the changes take effect, you accept the updated Terms.

25. General

• Entire agreement: these Terms, together with our Privacy Policy and any terms shown to you when you buy a lesson, are the entire agreement between you and us about the Service and replace any earlier agreement or statement.
• Severability: if any part of these Terms is found invalid or unenforceable, it will be limited or removed only as far as necessary, and the rest of these Terms remain in full force.
• No waiver: if we do not enforce a right right away, we have not given it up.
• Assignment: you may not transfer your rights or obligations under these Terms without our written consent. We may transfer ours, for example as part of a sale, merger or reorganization of our business.
• Relationship: nothing in these Terms creates a partnership, employment, agency or fiduciary relationship between you and us.
• Interpretation: headings are for convenience only; “including” means “including without limitation”.
• Language: these Terms are written in English, and the English version governs.

26. Contact us

progressiveIT.tech Corporation, 60 Byng Avenue, Toronto, Ontario M2N 7K3, Canada. Telephone: +1 647-344-2057. Email: teachmebusinessenglishsupport@gmail.com.